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Snap employees were well aware of the app’s child safety issues, newly unsealed complaint says

by October 2, 2024
October 2, 2024
Illustration by Alex Castro / The Verge

“By November 2022, Snap employees were discussing 10,000 user reports of sextortion each month, while acknowledging that these reports ‘likely represent a small fraction of this abuse’ given the shame and other barriers to reporting,” says a newly unsealed version of the lawsuit filed by New Mexico’s attorney general against Snap. This less-redacted version of the filing we first saw a month ago adds fresh details about what Snap employees allegedly knew about the scope of the sextortion issue it’s accused of facilitating on its platform.

In one alleged instance, employees referenced a case with 75 reports against it “mentioning nudes, minors, and extortion, yet the account was still active.” And in 2022, Snap’s internal research…

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